Accident Aftercare Solutions
We pride ourselves in providing a comprehensive service for all types of accidents regardless of who is to blame. Our team will capture and record all accident details and liaise with the relevant insurer on your customers behalf enabling us to minimise disruption and offer a one stop solution to get them back on the road as soon as possible without the need to worry about having to deal with the claim on their own.
For non-fault accidents, we provide access to vehicle hire and repair, personal injury and rehabilitative support and a full uninsured loss recovery service.
Dedicated Claims
Plantec Holdings provides one of the industry’s leading First Notification of Loss services for you and your customers to report incidents to us 24 hours a day, 7 days a week.
Our dedicated team is on hand to answer calls responsively and to provide expert care and advice to customers following an incident, catering for all types of situations from minor to the most complex and serious.
Our priority is to ensure that we are there for the customer during their hour of need and that we make the process as painless as possible.
- Vehicle Hire & Repair
- Specialist Motorcycle
- Uninsured Loss Recovery
- Resolving Liability
- PI
- Rehabilitation
- Fleet Solutions
Plantec Holdings has a strong and established supplier panel in order to ensure that we provide a high quality service with access to the most extensive range of vehicles and repairers across the UK.
You can check progress of hire and repair via our completely secure internet portal available via our website.
An expert in motorcycle hire and repair, owning all assets and controlling service delivery enables us to provide you and your customers with a dependable one stop solution.
We have a modern and extensive fleet of hire motorcycles of over 550 machines including major recognised brands and one of the UK’s largest and best equipped National Distribution & Repair centres that includes a state of the art paint spray booth, welding and electronic damage assessment facilities.
All of our repair technicians are fully accredited by the ATA (Automotive Technician Accreditation) and we are an official member of the VBRA (Vehicle Body Repairers Association).
Plantec Holdings maintains excellent relationships with major UK insurers allowing for effective dispute resolution and improved recovery duration.
We take care of all uninsured loss recovery needs including evidence gathering, a full investigation on liability and negotiations with the responsible Third Party insurers.
Our subsidiary First Legal Support are one of the UK’s leading accident investigation specialists employing expert investigators who leave no stone unturned in order to establish liability and resolve quantum disputes.
Working with clients and insurers to resolve difficult indemnity issues, First Legal Support provide assistance throughout the recovery and litigation process.
Statistical Analysis
First Legal Support continuously monitor and analyse accident data to produce statistical reports that meet your exact requirements and are easy to interpret. Reports detail trends in accidents and incidents such as near misses, driving limitations and assist you to identify and address problem areas.
For more information please visit: www.FirstLegalSupport.co.uk
Personal Injury
All personal injury claims are handled with complete care and focus on the needs of your customers by our affiliated partner Bromiley Holcroft Solicitors who provide expert advice and support.
Bromiley Holcroft Solicitors are passionate about maintaining an ethical approach to personal injury and ensure that all cases are carefully managed with the complete consent of your customers.
All personal injury claims are handled by a dedicated claims handler or solicitor who is highly trained to deal with injuries specific to the customers needs ensuring that extra personal understanding and support.
For more information please visit: www.BromileyHolcroft.co.uk
Case Management Guiding Rehabilitation
In the event of a serious or catastrophic accident our partner Unite Professionals provide expert rehabilitative care and support.
Unite Professionals is a national case management company who provide a service to your customers who have suffered injury as a result of their accident.
Unite Professionals provide bespoke assessments completed by Occupational Therapists. These assessments identify the impact of injury on clients lives. They specialise in co-ordinating the most appropriate rehabilitation provision for each client and work with all parties involved to secure funding of such programmes.
Unite Professionals Case managers are experienced in working with clients who have sustained Orthopedic injuries, complex trauma including peripheral nerve injury, brain injury and amputation.
Case managers are registered with CMS-UK and BABICM and are guided in their practice by the standards set by these bodies.
For more information please visit: www.UniteProfessionals.co.uk
Regardless of the size of your fleet, our range of bespoke services assist in driving down fleet insurance costs, managing accidents, improving cash flow efficiency and looking after the needs of your employees.
Our service is fully supported by legal expense insurance product and provides complete insurance notification and accident management support to commercial businesses.
Our services include:
- First Notification of Loss
- Replacement Transport
- Repairs
- Accident Investigations
- Personal Injury
- Rehabilitation
- Debt Recovery
- Occupational Road Risks